Use Scaffy

Scaffy, Stocadro’s chatbot, answers questions about your stock and explains how to use Stocadro based on the Academy. It is available to companies for which the feature is enabled.

Ask a question

Open Chat in the web app and enter your question. For stock questions, include the part and the relevant warehouse or project whenever possible.

Examples:

• “How many base jacks are available in the Leipzig warehouse?”
• “How do I create a material list?”
• “How do I create a return delivery?”

You can also use common names or plural forms of part names. The chatbot answers in the language of your question.

Open Academy instructions

For questions about using the app, you receive short steps and links to the relevant Academy pages. Click a link to open the full instructions in a new tab.

Example: Create a part

When asked “How do I create a part?”, Scaffy explains the steps in the web app and links to the relevant Academy instructions. The two rating icons appear below the answer. The screenshot shows the German interface.

Rate answers

Use thumbs up (👍) or thumbs down (👎) to rate Scaffy’s answers. Your feedback helps us improve the chatbot.

• Thumbs up: The answer was helpful and answered your question.
• Thumbs down: The answer was unhelpful, incomplete or incorrect. Please explain specifically what is missing or why the answer is not good.

For example: “You explain how to create a material list, but the steps for adding parts from a template are missing.” This helps us identify which information or instructions need improvement.

Limits of the answers

Stock answers refer to the data recorded in Stocadro. If the chatbot cannot access information or the Academy does not cover a question, it tells you. For further help, contact support@stocadro.de.